Badge Evidence | Completed Courses (4 Hours Each)
CM102Raising the Bar - Compliant Communications with Students
This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.
CM107Sustaining a Culture of Compliance: The Role of Faculty and Staff
This course is designed for either an institution’s full or part time staff and faculty members. The course focuses on building and sustaining a campus-wide culture of compliance as opposed to simply providing a multitude of standards and regulations. In short, CM107 hopes to provide the information staff and faculty need to say or do the right things when interacting with both prospective and enrolled students about their education - online or face-to-face - as well as the consequences of saying or doing the wrong things whether by mistake or with intent. Components on ethics, customer service and fostering a culture of compliance in the new normal of educational delivery are also included.
CM140Title IX and VAWA Training: Building Safer Campuses
This course is designed to assist personnel at all levels of an educational institution in the understanding of the provisions of Title IX of the Education Amendments of 1972 ("Title IX"), and the Clery Act as it was amended in the Violence Against Women Reauthorization Act of 2013. (“VAWA”). These laws require that all individuals in an educational institution understand and comply with the laws in terms of what is prohibited behavior in relation to sexual harassment and/or sexual violence, and what steps are to be followed when such prohibited conduct occurs. This course gives the participants information about the laws, as well as procedures to follow, to provide for the rights of all individuals under the laws. It also provides additional resources to assist educational institutions in continuing to build and strengthen their Title IX and VAWA policies, procedures and training throughout the year.
ED101Effective Teaching Strategies
This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.
ED103Student Learning and Assessment
Educators work with students who want to learn specific skills that will lead to fulfilling careers. As educational instructors it is our job to help each student to achieve this goal. Just as you may have a particular style of teaching that you prefer, your students have preferred ways of learning. This course will help you to identify the different learning styles of your students so that you can adjust your instruction to better accommodate them. Good teachers also regularly monitor the effectiveness of their instruction by assessing their students’ learning. This course will examine several aspects of assessment including how to create good tests, how to ask effective questions and how to get your students to actively participate in their learning by asking questions themselves.
ED104Class Management Strategies
This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.
ED106Enhancing Student Learning
This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.
ED107Creating an Accelerated Learning Environment
Retention is an issue, and what happens in the classroom is a critical factor influencing a student's decision to stay or go. The classroom environment may be hurting your students' view of the quality of your programs. In this course, you will learn tips and techniques to deal with environmental influences such as your role as the instructor, the classroom, the interactive activities, the support materials, and the sequence of instruction as well as other subtle influences. You will learn to view the environment from the student's perspective to increase your teaching effectiveness and student retention.
ED110Time and Stress Management for Instructors
Outstanding teachers serve their students by guiding them through their coursework and motivating them to complete program requirements. Instructors at educational institutions are often faced with high stress resulting from heavy teaching loads and limited time. When teachers cannot manage their own time and stress, they cannot fully serve the needs of their students. This course will show instructors how to manage time and stress in their lives and teach some of these skills to their students.
ED112Influencing Student Motivation
This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.
ED113Managing the Adult Classroom
This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.
ED114Questioning in the Classroom
Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.
ED115Soft Skills for Instructors
The purpose of this course is to familiarize instructors with the concepts of soft skills and emotional intelligence (EQ) so they can use this information to improve their professional performance. The course provides a comparison of hard and soft skills, including people skills and workplace behaviors. Ten "most important" soft skills are discussed in detail and the relationship between EQ and soft skills is explained. The course concludes with tips and suggestions to help instructors enhance their soft skills and EQ.
ED117Teaching Gen Y Students
Generation Y students are often associated with their use of technology. While technology is an essential part of their lives, there is much more to know about Gen Y learners. This course gives a profile of Generation Y learners and how they relate to other generational learners in the classroom. Strategies are given for engaging Gen Y students in the learning process while building on their abilities to use social networks, portable media and personal interaction. Instructors of Gen Y students are given methods that can be used to help them develop the critical thinking and interpersonal skills needed for many of todays careers.
ED120Nonverbal Communication in the Classroom
Studies reveal that as much as 85% of classroom communication is nonverbal. This course consists of eight entertaining modules that include audio tracks, animation and interactivity. Topics include the importance of nonverbal communication in the classroom, as well as our everyday lives. The modules describe the use of body language, effective vocal cues, proper appearance and the effective use of space (proxemics) and time (chronemics). A variety of support materials accompany the modules, including an assessment tool that instructors can use to evaluate their nonverbal skills.
ED121Creating Service Learning Opportunities for Students
Service learning programs help students take their knowledge and skills out of classrooms and labs into community settings enabling them to use critical thinking and problem solving abilities. This course provides information about the advantages of using service learning as a teaching tool while enhancing the growth of students. Implementation steps are covered so participants will be able to make service learning a part of program offerings as well as providing career opportunities for students.
ED139Emotional Intelligence in Learning
Emotional Intelligence (EI) is an increasingly important field of study. The purpose of this course is to explore the relevancy of emotional intelligence in learning; and how understanding the importance of emotional intelligence supports student success. While instructors are more aware now of the various forms of intelligence, emotional intelligence has been undervalued in the past as a vital form of intelligence. Indeed, emotionally intelligent students may provide insight and application of knowledge in new and informative ways which can have positive impact on their learning progression and success.
ED142Military Veterans: Integrating Veterans into Post-Secondary Classes
This course examines the various challenges veterans face when attempting to pursue courses of study following military engagements and service. While no instructor can possibly identify with every aspect of a veteran’s experience, it is possible to become more aware of some of the challenges facing veterans as they reintegrate into civilian life. This course also examines effective instructional strategies in design and delivery to facilitate the success of veterans in a post-secondary environment.
ED201Students with Disabilities in the Classroom
This course introduces the participant to teaching students with disabilities in the environment of an educational institution. It provides descriptions of the physical, sensory, mental, psychological, and learning disabilities most likely to be encountered, as well as the effects these disabilities have on students and their learning. The course also introduces participants to accommodations and strategies that may help to support students with disabilities and foster their academic success.
ED206Teaching in the Lab and Shop Environment
The classroom in an educational institution is often more than just chairs, books, and a white board. Frequently the learning takes place in a lab or shop environment, where the traditional rules of classroom management and teaching may not always apply. This course covers the instructional techniques necessary for the non-traditional classroom, including strategies for teaching to each student's individual learning style. In addition, this course describes strategies for assessing student progress. Safety guidelines and considerations for specific lab and shop environments are identified.
ED207Outside the Classroom: Experiential Learning
Experiential learning is intended to extend students' educational experience beyond the traditional classroom setting. It is a structured, student-centered way to integrate curriculum-based educational experiences utilizing practical applications and active involvement. This course discusses strategies for extending the curriculum into the workplace. Information is provided on how to educate the internship site and how to create useful forms and processes for documenting and implementing successful internships. This course describes the different roles of the institution, the student, and the internship site. It will identify ways to supervise students, as well as ways to evaluate and assess student success at internship sites.
ED209Students as Customers
As opportunities for education become more prevalent, educational institutions must compete to increase, or even maintain, their student enrollment levels. More and more institutions are adopting the strategy of treating students like customers in order to be successful. This course will review the characteristics of adult learners and determine the reasons adult students leave the institution. It will discuss the concept of interacting with students as though they are customers and how the students-as-customers concept relates to the instructor and the classroom. This course will also describe the methods and techniques of effective communication. Included are guidelines and techniques for advising and mentoring students.
ED400Coping with Stress and Burnout
Stress is something that is present throughout all workplaces in the world. It is often something that cannot be avoided, but instead, must be properly managed. Burnout on the other hand, is something that is less frequent, but far too prevalent. Burnout can cause even the best worker to slow down in productivity and quality (often dramatically). Throughout this course, we will discuss stress, burnout, and many of the causes that you may notice on even a daily basis. We will discuss how to appropriately handle and mitigate stressors, and how to lessen the risk of burnout occurring.
ED401Basics of Crisis Management
Crisis management begins with creating and implementing a plan of action that can be executed efficiently and quickly. As an educator, it will be important to recognize signs of crisis in yourself, fellow coworkers, and even students on campus. If you are an administrator, it not only takes a keen eye to recognize signs of crisis in yourself, but this also applies to recognizing crisis in others around you. In this course, you will explore the various aspects of a crisis, how to identify individuals in crisis, and how to appropriately respond to those individuals to improve the overall situation.
ED402Fostering Soft Skills in the Classroom I
This class will review communication, collaboration, and time management soft skills that can be instilled to help a student excel not only in the classroom, but also on the job. A variety of ideas and methods to implement the growth of those soft skills will also be shared in the course. Learning content is only part of the goal to empower students and graduates to be attractive to potential employers. The human side of the business world – the people – is what makes a company great, so it is imperative to foster the learning of both content and soft skills as students travel on their educational path to a job and career.
ED404Building Cultural Competency in Instructors
The purpose of this course is to build cultural competency in instructors who teach students from diverse backgrounds. This will include a review of critical terms, ideas, and real-world case studies, providing instructors and administrators with useful information and takeaways they can apply to their practice. The goal of this course is to help develop a better understanding of cultural competency and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.
Motivation can be the difference between success and failure. In this course, the idea of how motivation impacts people will be discussed. Activities will focus on improving motivation in students, and other people you interact with, as well as yourself. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.
ED409Gamification in the Classroom
This course will explore the field of gamification and the way that gaming and gaming elements have come to impact our everyday lives, and can improve our courses. Focusing on easy-to-implement concepts, this course will help you to begin utilizing gamification elements to increase learner engagement and motivation, and increase overall student success. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, possible resource links, and assessments, you will be able to utilize the Journal and Learning Activities.
EL102Online Teaching Techniques
Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.
EL113Active Learning in an Online Environment
This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.
LS101Do You Manage Or Lead?
This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies.
Focus is essential to effective teamwork. In this course, you learn how to diagnose and overcome common problems - such as poor communication and interpersonal conflict - that can impede team progress. You will also learn to take corrective measures to remove team problems and improve team performance.
This course provides sound advice on preparing and delivering presentations that command attention, persuade, and inspire. It includes rehearsal techniques as well as tips for creating and using more effective visuals. The course also addresses the importance of understanding your objectives and your audience to create a presentation with impact.
In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.
Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.
RT101Improving Retention through Timely Intervention
How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.
RT102Orientation and First Week Activities to Increase Retention
Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. Applicants often develop a strong bond with their admissions representative that ends (from the institution's standpoint) once they begin classes. This online course provides practical ideas on designing an orientation program, first-week-of-class and other retention activities that connect the student with faculty, the college and each other that will help you retain and graduate more students.
RT103Implementing Successful Student Retention Strategies
Owners and directors of educational institutions are always looking for the magical ingredients to improve student retention. There are at least six easy-to-implement retention strategies that can make a difference in whether a student graduates or drops out. These include efficient admissions procedures, great orientation programs, effective mentoring, student friendly classroom involvement, fabulous graduations, and successful placement. Upon completion of this course, participants will have specific easy-to-implement retention strategies to put in place for every area of their institution.
RT104Best Practices to Enhance Student Retention
This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.
RT105Raising the Bar to 'First-Class' Customer Service
This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution – whether it is admissions, student services or academics.