Certified Higher Education Professional

This course is designed to give you a clear and practical understanding of the federal and state regulatory standards that govern the conduct of your organization and correspondingly underlay the performance of your job. The course also includes The Standards of Responsible Conduct and Transparency adhered to by our institution. The purpose of the course is not to train you to be a regulatory expert, but to provide the information you need to do or say the right thing when interacting with prospective students and students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that Doing the Right Thing is more than compliance. Doing the Right Thing supports Our Mission and Values. It ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education. In short, it helps us help our students change their lives.

This is a private course intended for associates employed by Concorde Career Colleges.

This course is designed for either an institution’s full or part time staff and faculty members. The course focuses on building and sustaining a campus-wide culture of compliance as opposed to simply providing a multitude of standards and regulations. In short, CM107 hopes to provide the information staff and faculty need to say or do the right things when interacting with both prospective and enrolled students about their education - online or face-to-face - as well as the consequences of saying or doing the wrong things whether by mistake or with intent. Components on ethics, customer service and fostering a culture of compliance in the new normal of educational delivery are also included.

This is a private course intended for associates employed by Concorde Career Colleges.

The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.

This course will review Title IX, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, and the Violence Against Women Act. In addition to the background of each topic, victim rights, support system implementation, and grievance policies will also be explored. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that works best for you.

This course provides faculty, staff, and administrators with an understanding of the legal mandates regarding equal access for students with disability. More importantly, it provides a practical framework to help institutional personnel know what to say and do in the context of their defined role and interactions with students with disabilities. Topics include the civil rights nature of applicable Federal law, definitional issues, the impact of disability on traditional education activities and pursuits, reasonable accommodations, and the unique responsibilities of faculty, staff, and administrators as prescribed by their position.

This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.

This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.

Outstanding teachers serve their students by guiding them through their coursework and motivating them to complete program requirements. Instructors at educational institutions are often faced with high stress resulting from heavy teaching loads and limited time. When teachers cannot manage their own time and stress, they cannot fully serve the needs of their students. This course will show instructors how to manage time and stress in their lives and teach some of these skills to their students.

This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.

Generation Y students are often associated with their use of technology. While technology is an essential part of their lives, there is much more to know about Gen Y learners. This course gives a profile of Generation Y learners and how they relate to other generational learners in the classroom. Strategies are given for engaging Gen Y students in the learning process while building on their abilities to use social networks, portable media and personal interaction. Instructors of Gen Y students are given methods that can be used to help them develop the critical thinking and interpersonal skills needed for many of todays careers.

This course will provide you with a basic overview of the background of an innovative instructional strategy called the Flipped Classroom. This instructional strategy is gaining popularity and differs from traditional instructional strategies. This course will discuss the background, driving factors, benefits, barriers, theoretical grounding, how to prepare to flip your classroom, and the components of the Flipped Classroom. The impact on student learning will also be discussed in addition to instructor preparation and the future of the Flipped Classroom.

Planning Effective and Efficient Instruction provides new and experienced instructors with practical ways to design and deliver learning experiences that establish an environment that facilitates learning. The course summarizes important academic concepts while providing specific strategies for planning lessons, reaching learners, asking questions and assessing student mastery of the course and program objectives.

This course will provide you with an overview of various practical applications for the flipped classroom. The flipped classroom, also referred to as the inverted or reversed classroom, has been implemented in many classroom settings. This course will provide more information about engaging pedagogical models, just-in-time teaching, collaborative teaching and learning, and various components of the flipped classroom.

Awareness has grown in recent years that, to be effective today, learning must include more than knowledge and "hard skills," or technical ability. In a world where work is often team-based and project-driven, teaching needs also to encompass attitudes and social competencies. This course will describe ways students can enhance their professional skills across the curriculum. Strategies for teaching effective personal interaction and ways to support student professional growth and development will be discussed. This course will also explain how students can improve their writing skills and computer literacy across the curriculum.

When designing instruction for adult learners, it’s important to consider a host of factors. This course describes the characteristics and motivations of adult learners, and the best practices and techniques for teaching them. It discusses the different theories of adult development and adult learning, and their relationships to the classroom experience. In addition, this course examines brain-based teaching strategies, the theory of multiple intelligences, and how the different parts of the brain are affected by new learning.

The purpose of this course is to build cultural competency in instructors who teach students from diverse backgrounds. This will include a review of critical terms, ideas, and real-world case studies, providing instructors and administrators with useful information and takeaways they can apply to their practice. The goal of this course is to help develop a better understanding of cultural competency and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.

The Flipped Classroom model has become one of the most commonly implemented educational models seen in classrooms today. Through this course, we will explore the basics of the flipped classroom, how and why it works to increase student retention, and go over steps to start incorporating flipped classroom elements in your courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, possible resource links, and assessments, you will be able to utilize the Journal and Learning Activities.

Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.

This course will provide you with the knowledge and skills to author, teach, assess, and revise successful online courses. You will learn to develop a course framework with consistent modules. Constructing an online community and a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan including self- and peer-assessment as you progress through the course. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning, with activities and intellectual interactions using a variety of technology tools.

This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.

This course will inform you about the purpose of rubrics and will provide you with the techniques to develop rubrics as an assessment tool for student performance, processes and products. This course will explore types of rubrics, the role rubrics play in assessment, as well as the use of rubrics in evaluating elements of your online course to ensure your course is truly student-centered.

This course will provide you with the basic foundations of assistive technology and its use in the online learning environment. As a greater number of students with disabilities are entering online education, this course will prepare online faculty to meet their unique needs. You will learn about the obligations and legal responsibilities under U.S. federal law. In addition you will explore ways of assisting students with disabilities to succeed in the online learning environment. We will help you identify the appropriate tools, introduce you to universal design, and provide strategies that can make your online course accessible to those with disabilities. Online accessibility is beneficial to all of your learners!

This course will provide you with strategies and techniques to help you reduce your workload in the online environment. The course begins with an overview of good principles for education and questions to consider prior to developing Workload Management Strategies (WLMS). This course also provides WLMS for teaching online, communicating and collaborating, and revising your online course.

This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.

This course will provide you with an overview of online instructors’ and learners’ personality traits. Participants will be provided with information about the traits themselves, as well as how to identify such traits, utilize them, and develop lessons to reach all students.

This course will assist in improving the richness of online learning opportunities by incorporating strategies to avoid the rote memorization and repeating of facts for assessment purposes. Instructors will be able to construct an overarching philosophy to coincide with templated materials. A foundation for success can begin with analyzing the principles of Malcolm Knowles' Theory of Adult Learning and applying those principles to the online classroom. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.

This course will explore the online learning landscape and how to ensure learner engagement remains high, even when working virtually. The course discusses various aspects of online education, as well as discussing techniques for both social and motivational forms of engagement and how to apply them appropriately in courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to possible resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that best works for you.

Assessments are a vital part of the learning process. They allow students and teachers to see how well they are doing and what needs to be improved upon. When offering online assessments, it is sometimes difficult to develop effective methods due to the new digital learning landscape, experience level with online teaching, or with tweaking on-ground assessments to create an effective online form. In this course, students will identify the impacts and opportunities that online assessments have in the digital learning process, discover the challenges that can present themselves and the strategies to overcome them, and evaluate guidelines for crafting effective assessment opportunities in an online course.

In this lesson, you'll review the federal and accreditation standards governing the collection and disclosure of student information. In addition, federally mandated campus safety standards that impact operations at postsecondary institutions are reviewed. Topics covered in this lesson include:

Family Education Rights and Privacy Act (FERPA)
Record of Complaint
Title I of the Student Right-to-Know
School Safety Enhancements Act

This is a custom version of HE106 providing a certification of completion.

This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.

This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution – whether it is admissions, student services or academics.

Grace Jacob

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership