Joseph Willey

Excellence in Leadership
CHEP Status: Active
CHEP Awarded: 12/19/2025
Excellence in Campus Operations
CHEP Status: Active
CHEP Awarded: 01/05/2026

Badge Evidence | Completed Courses (4 Hours Each)

This course "pulls back the curtain" for schools to help them better understand the principles and purposes of the ACCSC Standards of Accreditation. ACCSC101, along with the accompanying course ACCSC102, lays out the standards in line with the way schools are typically structured to better help you comprehend the important relationship between each standard and each aspect of running a compliant, accredited school. This course addresses the standards on the administrative side of your school, such as standards that relate to operations, admissions, and financial aid.
This course focuses on the ACCSC Standards of Accreditation which directly tie to the academic areas and program requirements for an accredited school. The course includes information on program development and design, educational policies and procedures, faculty, student services, and educational delivery methods.
The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.
In this course, using your accrediting agency’s criteria, you will study the language and intention of accreditation. Participants will develop a different perspective on the self-study process and an understanding of how to craft the self-study report to effectively communicate how present practices meet the standards. Discover what the standards really are and what it takes to meet them, interpret and communicate your institution’s current operating practices in the context of the criteria, and develop a more accurate understanding and expression of how your institution can provide the evidence needed to demonstrate compliance.
This course will provide an overview of career readiness including information and activities that may be incorporated into your courses. This course, which forms Part I of a two-part series, provides details about four specific career readiness skills: critical thinking/problem solving, verbal/written communications, teamwork/collaboration, and information technology applications. Additional thoughts and resources will also be provided to allow you to consider multiple ways to assist students in developing these skills in your courses.
This course is intended to offer a practical explanation of how an instructor’s behaviors and choices can influence the motivation of students. It is not intended to be a theoretical or academic treatise about motivation. Module 1 offers useful tips that may help instructors to motivate students. Students’ security and autonomy are described as they influence motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing evaluations. In Module 2, intrinsic and extrinsic motivators are defined and compared. Finally, a variety of "miscellaneous motivators" are offered for instructors to consider.
This course is an overview of a variety of ways in which educators can integrate technology and web resources into instructional courses, in order to engage learners and promote collaborative learning. A variety of strategies are included in this course to enhance the use of technology so it becomes an integral part of ongoing instructional practice. In addition, numerous links are provided to enable participants to gain more insight into how technology can be explored, secured and utilized in their courses.
As students from different generations are enrolling in post-secondary settings today, instructors are presented with the challenge of how to engage, instruct and relate to these multigenerational learners. This course gives profiles of different generational learners and how they engage in the learning process. Content is shared on how to relate to learners of the different generations and how to use students' life experiences as learning opportunities. As technology is an essential part of instructional delivery, strategies are given for building on the abilities of multigenerational students to use social networks, portable media (given the parameters of school policy), and personal interaction. In addition, instructors are given methods that can be used to help students develop the critical thinking and interpersonal skills needed for career success.
Cultural diversity includes a wide scope of differences. While we plan instruction to meet outcomes that are usually supporting a set of pre-determined standards, instructors are faced with a high level of diversity in every class group. It is important for instructors to be aware of diversity and strive to include every student, regardless of difference, in their learning community. This requires intentional planning and accessible instructional design that includes all students and empowers every student to succeed.
This course introduces the participant to teaching students with disabilities in the environment of an educational institution. It provides descriptions of the physical, sensory, mental, psychological, and learning disabilities most likely to be encountered, as well as the effects these disabilities have on students and their learning. The course also introduces participants to accommodations and strategies that may help to support students with disabilities and foster their academic success.
This course provides a blueprint for running an effective financial aid office in an educational institution. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid (SFA) compliance audit and alerted to the most common triggers for Department of Education Program Reviews.
This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.
This course is designed for the financial aid representative who is familiar with the financial aid process, and the campus manager seeking to learn more. The course provides a detailed review of the FAFSA to ISIR/SAR application process, concentrating especially on the technical aspects of the process beyond timeliness and accuracy. The importance of documenting verification and clearing comment codes will be explored, in addition to your role in using professional judgment.
With a seemingly endless stream of new laws and regulations, institutions have become burdened with ensuring they are compliant, while continuing to give great customer service to their students and families and all while achieving larger institutional goals. The role of the Financial Aid Office in compliance cannot be underestimated, but the Director of Financial Aid cannot ensure compliance in a vacuum. This course is designed to examine the fundamentals of law and regulation, and of the enforcement process. More importantly, this course provides tools for School Directors, Chief Financial Officers, Enrollment Managers, and Financial Aid staff to develop and build compliant practices that don't interfere with effective operations, customer service or institutional goals.
This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies through exercises to see leadership and management in action.
Not everyone is suited for, or desires, a leadership position. One of the first steps to being an effective leader is to understand the desire to lead in the first place. Participants will explore their motivation to lead and develop a deeper understanding of their leader style(s).
To improve your impact and effectiveness as a leader, you must not only understand the role of a leader, but you must also take into consideration the followers and the situation. This course defines leadership impact and explores the interactional framework for leadership.
The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.
Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.
This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.
This course provides a synopsis of the essential tasks of leadership setting direction, aligning people, and motivating others. You will learn how to recognize the skills and characteristics of effective leaders, create an inspiring vision, and energize people to support and work toward your goals.
In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.
In this course, you will learn a practical, hands-on method for looking at crises. The course will show you how to develop a crises audit to avoid and prepare for crises, how to manage an actual crisis, and how to learn from past events.
What will your institution look like in five years? Growth takes change and the commitment of the stakeholders in your organization. A five-year plan is essential for any owner or director of an educational institution, no matter how long they have been in the business. It includes various elements such as your enrollment goals for all programs, plans for new programs, new profit center potential, fees and all financial aid opportunities, enhancement of student services, faculty and staff planning, marketing and development strategies, and planning for physical space to support your expansion goals. Also, development plans are often needed to satisfy licensing and accreditation requirements. This course covers the essential components and techniques involved in developing a comprehensive five-year plan. We will show you an effective step-by-step planning process that involves the participation of representatives from your institution including staff, instructors, students, graduates, and the employers who hire your graduates. The process encourages participants to share their knowledge and ideas, and everyone who participates in the process ultimately becomes a stakeholder in making the plan work. The course includes planning worksheets that you can download and use to help you develop your institution’s five-year plan.
Educational institutions need to be aware of emerging employment opportunities in new and expanding fields if they are going to continue to attract students. Most licensing and accrediting agencies ask an institution for some form of feasibility study when submitting new program-add applications. The research involved in this step often requires proof of need for the program, number of anticipated job openings, and input from employers. This course outlines ways to collect data to make an effective decision and show regulatory agencies proof of employment opportunities. Step-by-step directions are included to assist institution staff in conducting effective research and preparation of curriculum to meet employer specifications.
This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.