Certified Higher Education Professional

The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.

This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.

This course shows instructors how to develop a comprehensive approach to effective and efficient instruction. From preparation for the classroom to selection of instructional delivery methods, the course provides effective ways of planning instruction to help instructors keep the content focused and the students engaged. We also cover the steps to set up a complete evaluation system that will work in all settings.

This course covers the different ways individuals learn and apply new knowledge. We start by covering the steps the brain goes through as it processes new information, and how knowledge is stored and retrieved. We then discuss how intelligence is measured and how learners process information through the use of multiple intelligences. Moving from theory to practice, the course shows instructors how to use the learning needs of students to increase knowledge acquisition and retention. The course includes a number of easy to implement strategies to help students retain and use new content.

This course will inform you of how careful lesson planning can help to ensure increased student engagement. Proper lesson planning will enable you to teach effectively and efficiently, and ultimately help students meet learning objectives. The information in this course will provide the framework for instructional development enabling you to properly structure a detailed, well thought-out lesson plan.

Outstanding teachers serve their students by guiding them through their coursework and motivating them to complete program requirements. Instructors at educational institutions are often faced with high stress resulting from heavy teaching loads and limited time. When teachers cannot manage their own time and stress, they cannot fully serve the needs of their students. This course will show instructors how to manage time and stress in their lives and teach some of these skills to their students.

This course provides an introduction to the concept and philosophy of active learning, and describes a variety of methods to help instructors "activ-ate" their class. The course includes active learning examples that utilize both critical and analytical thinking skills. We also identify the risks that may discourage instructors from using active learning strategies and offer suggestions for managing them. A three-step method is suggested for developing an active lesson, and a comprehensive model is offered as a guide for creative active learning strategies.

This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.

This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.

Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.

The purpose of this course is to familiarize instructors with the concepts of soft skills and emotional intelligence (EQ) so they can use this information to improve their professional performance. The course provides a comparison of hard and soft skills, including people skills and workplace behaviors. Ten "most important" soft skills are discussed in detail and the relationship between EQ and soft skills is explained. The course concludes with tips and suggestions to help instructors enhance their soft skills and EQ.

Studies reveal that as much as 85% of classroom communication is nonverbal. This course consists of eight entertaining modules that include audio tracks, animation and interactivity. Topics include the importance of nonverbal communication in the classroom, as well as our everyday lives. The modules describe the use of body language, effective vocal cues, proper appearance and the effective use of space (proxemics) and time (chronemics). A variety of support materials accompany the modules, including an assessment tool that instructors can use to evaluate their nonverbal skills.

The term “Competency-Based Instruction” (CBI) is emerging as a new and preferred approach to education and the management of education. CBI is currently being evaluated at all levels of education, from K-12 to higher education and beyond. In traditional higher education it is referred to as CBE (Competency-Based Education) as it relates to specific competency-based programs. This course explores the topic in terms of the various characteristics of competency-based teaching and learning and highlights the most commonly agreed-upon benefits for students. The course also addresses the teaching approaches required to support a competency-based learning environment most effectively.

The classroom in an educational institution is often more than just chairs, books, and a white board. Frequently the learning takes place in a lab or shop environment, where the traditional rules of classroom management and teaching may not always apply. This course covers the instructional techniques necessary for the non-traditional classroom, including strategies for teaching to each student's individual learning style. In addition, this course describes strategies for assessing student progress. Safety guidelines and considerations for specific lab and shop environments are identified.

Stress is something that is present throughout all workplaces in the world. It is often something that cannot be avoided, but instead, must be properly managed. Burnout on the other hand, is something that is less frequent, but far too prevalent. Burnout can cause even the best worker to slow down in productivity and quality (often dramatically). Throughout this course, we will discuss stress, burnout, and many of the causes that you may notice on even a daily basis. We will discuss how to appropriately handle and mitigate stressors, and how to lessen the risk of burnout occurring.

Crisis management begins with creating and implementing a plan of action that can be executed efficiently and quickly. As an educator, it will be important to recognize signs of crisis in yourself, fellow coworkers, and even students on campus. If you are an administrator, it not only takes a keen eye to recognize signs of crisis in yourself, but this also applies to recognizing crisis in others around you. In this course, you will explore the various aspects of a crisis, how to identify individuals in crisis, and how to appropriately respond to those individuals to improve the overall situation.

Motivation can be the difference between success and failure. In this course, the idea of how motivation impacts people will be discussed. Activities will focus on improving motivation in students, and other people you interact with, as well as yourself. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.

This introductory course will provide you with the knowledge and skills to create successful online courses, whether for faculty-supported distance education delivery or as a supplement to classroom instruction. You will learn to design and develop online courses that have structural integrity and navigational simplicity with a focus on student-centered learning and intellectual interaction. The course covers various learning activities that are supported in an e-learning environment and describes the typical components of an online course. We will provide you with the media strategies and course design methodologies that will allow you to develop online courses in an effective and efficient manner.

Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.

This course will provide you with the knowledge and skills to author, teach, assess, and revise successful online courses. You will learn to develop a course framework with consistent modules. Constructing an online community and a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan including self- and peer-assessment as you progress through the course. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning, with activities and intellectual interactions using a variety of technology tools.

This course will provide you with basic information to teach in a virtual learning environment and understand the importance of organizing course content. You will learn about the important role technology tools play in teaching and organizing an online course. You will also learn the difference between synchronous and asynchronous learning. As the components of each are discussed, you will further identify appropriate methods, develop guidelines, organize content, and establish a pattern of teaching for each method.

This course will provide you with information to help you effectively communicate with students and encourage communication among students in an online environment. You will learn the importance of facilitating instructor-to-student (I2S), student-to-instructor (S2I), and student-to-student (S2S) communication. Technology tools play a vital role in the communication process and several are discussed in this course. In addition, discussion is also provided to help you further understand how to manage and measure communication in an online course and help students communicate effectively.

This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.

This course will provide you with a basic overview of designing and implementing asynchronous, self-directed online courses effectively. It will review the differences between synchronous and asynchronous online courses. Traditional components of face-to-face courses such as readings, written assignments, and discussions work well in the asynchronous online class environment, but what happens to laboratory assignments and applications? Can they fit into the online course model? Courses which need a lab component, especially the STEM (Science, Technology, Engineering, and Math) courses, may seem impossible to complete in the online environment. Practical examples of effective online lab situations will be provided in this module. This will assist in promoting student engagement and increasing the student’s learning potential.

Although online learning is becoming more normalized in our educational institutions, there are still many questions about its effectiveness for certain areas of study and training. There remains an idea that online learning is mostly passive and therefore unsuitable for anything active and specifically the development of skills and trades. This course will explore the changing realities of online learning and how effective it can be in the training of skills and trades. Strategies will be shared to facilitate the online teaching of applied skills in simulated and real-world settings.

This course will assist in improving the richness of online learning opportunities by incorporating strategies to avoid the rote memorization and repeating of facts for assessment purposes. Instructors will be able to construct an overarching philosophy to coincide with templated materials. A foundation for success can begin with analyzing the principles of Malcolm Knowles' Theory of Adult Learning and applying those principles to the online classroom. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.

This course will explore the online learning landscape and how to ensure learner engagement remains high, even when working virtually. The course discusses various aspects of online education, as well as discussing techniques for both social and motivational forms of engagement and how to apply them appropriately in courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to possible resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that best works for you.

Assessments are a vital part of the learning process. They allow students and teachers to see how well they are doing and what needs to be improved upon. When offering online assessments, it is sometimes difficult to develop effective methods due to the new digital learning landscape, experience level with online teaching, or with tweaking on-ground assessments to create an effective online form. In this course, students will identify the impacts and opportunities that online assessments have in the digital learning process, discover the challenges that can present themselves and the strategies to overcome them, and evaluate guidelines for crafting effective assessment opportunities in an online course.

Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.

This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution – whether it is admissions, student services or academics.

Steven Flaherty CMS

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership