Certified Higher Education Professional

This course focuses on the ACCSC Standards of Accreditation which directly tie to the academic areas and program requirements for an accredited school. The course includes information on program development and design, educational policies and procedures, faculty, student services, and educational delivery methods.

This course is sponsored by ACCSC

This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.

This course is designed for either an institution's full or part time staff and faculty members. The course focuses on building and sustaining a campus-wide culture of compliance as opposed to simply providing a multitude of standards and regulations. In short, CM107 hopes to provide the information staff and faculty need to say or do the right things when interacting with both prospective and enrolled students about their education - online or face-to-face - as well as the consequences of saying or doing the wrong things whether by mistake or with intent. Components on ethics, customer service and fostering a culture of compliance in the new normal of educational delivery are also included.

This is a private course intended for associates employed by Concorde Career Colleges.

This course will provide an overview of career readiness including information and activities that may be incorporated into your courses. This course, which forms Part I of a two-part series, provides details about four specific career readiness skills: critical thinking/problem solving, verbal/written communications, teamwork/collaboration, and information technology applications. Additional thoughts and resources will also be provided to allow you to consider multiple ways to assist students in developing these skills in your courses.

This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.

This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.

This course shows instructors how to develop a comprehensive approach to effective and efficient instruction. From preparation for the classroom to selection of instructional delivery methods, the course provides effective ways of planning instruction to help instructors keep the content focused and the students engaged. We also cover the steps to set up a complete evaluation system that will work in all settings.

This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.

Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.

This survey course provides an introductory discussion about how good soft skills help instructors to be successful. A distinction is made between hard skills, soft skills, people skills, and workplace behaviors. Selected soft skills are listed for various categories of businesses and industries, including the teaching profession. Two studies are referenced that highlight skills that are frequently cited in the literature. One study was published in 1997, while the other was conducted specifically for this course in 2024. Selected tips are offered for improving one's soft skills. Numerous hyperlinks are included that direct the reader to a variety of online enrichment materials, including a few online instruments that help individuals learn more about their own soft skills.

This course is an overview of a variety of ways in which educators can integrate technology and web resources into instructional courses, in order to engage learners and promote collaborative learning. A variety of strategies are included in this course to enhance the use of technology so it becomes an integral part of ongoing instructional practice. In addition, numerous links are provided to enable participants to gain more insight into how technology can be explored, secured and utilized in their courses.

This course will provide an overview of ChatGPT and how it might impact education. With an artificial intelligence (AI) language processing tool, there could be endless possibilities. However, like any other technology, its use in education is to be considered carefully, because learning will be affected. The course begins with an overview of the history of chatbots and artificial intelligence and goes on to discuss how to use ChatGPT, how teachers and students may use it, and the advantages and disadvantages of its use.

Motivation can be the difference between success and failure. In this course, the idea of how motivation impacts people will be discussed. Activities will focus on improving motivation in students, and other people you interact with, as well as yourself. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.

This course will provide you with the knowledge and skills to successfully author, teach, assess, and revise online courses. You will learn to develop a course framework with consistent modules. Building an online community and constructing a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan that includes peer and self-assessment. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning that includes activities and intellectual interactions using a variety of technological tools.

This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.

This course will inform you about the purpose of rubrics and will provide you with the techniques to develop rubrics as an assessment tool for student performance, processes and products. This course will explore types of rubrics, the role rubrics play in assessment, as well as the use of rubrics in evaluating elements of your online course to ensure your course is truly student-centered.

This course will provide you with strategies and techniques to help you reduce your workload in the online environment. The course begins with an overview of good principles for education and questions to consider prior to developing Workload Management Strategies (WLMS). This course also provides WLMS for teaching online, communicating and collaborating, and revising your online course.

This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.

This course provides a basic overview of the background and history of the usage of copyrighted materials in U.S. education. Copyright usage is an often-misunderstood area of education. This course will help build an awareness of the U.S. Copyright Law and its various components. Instructors will be given practical examples on how to correctly use copyrighted materials in their classrooms. In the 21st century, many students do not recognize common concepts such as pirating of music and videos. Instructors are on the frontline in education and can educate newer generations on the ideas of fair use, intellectual property, and piracy issues.

This course will provide you with an overview of Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). With the advancements that have been made in providing reality-based instruction, this course will help instructors to stay current with the latest developments in the different types of realities that are available as instructional supports. This course will provide working definitions for each of the realities, and information pertaining to various components of teaching online using these realities. Benefits, challenges, and best practices will also be discussed. Real-life applications of VR, AR, and MR, along with various equipment that may be utilized, are provided.

Although online learning is becoming more normalized in our educational institutions, there are still many questions about its effectiveness for certain areas of study and training. There remains an idea that online learning is mostly passive and therefore unsuitable for anything active and specifically the development of skills and trades. This course will explore the changing realities of online learning and how effective it can be in the training of skills and trades. Strategies will be shared to facilitate the online teaching of applied skills in simulated and real-world settings.

This course will assist in improving the richness of online learning opportunities by incorporating strategies to avoid the rote memorization and repeating of facts for assessment purposes. Instructors will be able to construct an overarching philosophy to coincide with templated materials. A foundation for success can begin with analyzing the principles of Malcolm Knowles' Theory of Adult Learning and applying those principles to the online classroom. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.

This course will explore the online learning landscape and how to ensure learner engagement remains high, even when working virtually. The course discusses various aspects of online education, as well as discussing techniques for both social and motivational forms of engagement and how to apply them appropriately in courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to possible resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that best works for you.

Assessments are a vital part of the learning process. They allow students and teachers to see how well they are doing and what needs to be improved upon. When offering online assessments, it is sometimes difficult to develop effective methods due to the new digital learning landscape, experience level with online teaching, or with tweaking on-ground assessments to create an effective online form. In this course, students will identify the impacts and opportunities that online assessments have in the digital learning process, discover the challenges that can present themselves and the strategies to overcome them, and evaluate guidelines for crafting effective assessment opportunities in an online course.

Research shows that supportive working relationships between students and institutional personnel are vital to student retention. For online students, these relationships are especially essential in preventing a sense of isolation and detachment from their academic experience. Because interactions with online students are most likely to occur via phone and text-based methods, developing retention-supporting relationships can be challenging. This course teaches online communication strategies that foster connection and engagement with online learners. Participants will develop a deeper understanding of (a) retention and attrition research, (b) online learning, and (c) technology's unique role in both the relationship-building process and the online student experience.

In this lesson, you'll review the federal and accreditation standards governing the collection and disclosure of student information. In addition, federally mandated campus safety standards that impact operations at postsecondary institutions are reviewed. Topics covered in this lesson include:

Family Education Rights and Privacy Act (FERPA)
Record of Complaint
Title I of the Student Right-to-Know
School Safety Enhancements Act

This is a custom version of HE106 providing a certification of completion.

How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.

Diana Setterby

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership