Certified Higher Education Professional

This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.

The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.

This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.

The instructor is the real key to student retention at any educational institution. Instructors must keep focused on student motivation and retention each and every day of class. Developing strategies for retaining students throughout the entire training sequence is both complex and rewarding. All instructors should have the goal of seeing all of their students successfully complete their class. This course helps you reach that goal by helping you to understand your students and use proven motivation and retention techniques to keep them enrolled and engaged in the learning process.

This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.

This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.

This course will inform you of how careful lesson planning can help to ensure increased student engagement. Proper lesson planning will enable you to teach effectively and efficiently, and ultimately help students meet learning objectives. The information in this course will provide the framework for instructional development enabling you to properly structure a detailed, well thought-out lesson plan.

Outstanding teachers serve their students by guiding them through their coursework and motivating them to complete program requirements. Instructors at educational institutions are often faced with high stress resulting from heavy teaching loads and limited time. When teachers cannot manage their own time and stress, they cannot fully serve the needs of their students. This course will show instructors how to manage time and stress in their lives and teach some of these skills to their students.

This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.

The purpose of this course is to familiarize instructors with the concepts of soft skills and emotional intelligence (EQ) so they can use this information to improve their professional performance. The course provides a comparison of hard and soft skills, including people skills and workplace behaviors. Ten "most important" soft skills are discussed in detail and the relationship between EQ and soft skills is explained. The course concludes with tips and suggestions to help instructors enhance their soft skills and EQ.

Generation Y students are often associated with their use of technology. While technology is an essential part of their lives, there is much more to know about Gen Y learners. This course gives a profile of Generation Y learners and how they relate to other generational learners in the classroom. Strategies are given for engaging Gen Y students in the learning process while building on their abilities to use social networks, portable media and personal interaction. Instructors of Gen Y students are given methods that can be used to help them develop the critical thinking and interpersonal skills needed for many of todays careers.

This course will provide you with a basic overview of the background and history of an innovative instructional method called Adaptive Learning (AL). AL is growing in popularity and differs from traditional educational methods as it focuses on individualized, personalized instruction for everyone. With the rise of technology, AL has a definite place in education. This course discusses the background, importance, issues, attitude changes, implementation and future of AL. The advantages outweigh any disadvantages as AL can help create individualized instruction and increase student success.

This course will provide you with a basic overview of the background of an innovative instructional strategy called the Flipped Classroom. This instructional strategy is gaining popularity and differs from traditional instructional strategies. This course will discuss the background, driving factors, benefits, barriers, theoretical grounding, how to prepare to flip your classroom, and the components of the Flipped Classroom. The impact on student learning will also be discussed in addition to instructor preparation and the future of the Flipped Classroom.

Students (both veterans and non-veterans) with Post Traumatic Stress Disorder (PTSD) are enrolling in career education in increasingly larger numbers. Instructors need to have a basic understanding of what PTSD is and how it impacts the lives of students. This course covers what PTSD is and the characteristics that students with PTSD may display. In addition, Traumatic Brain Injury (TBI) is discussed as many students enrolling in career education have both PTSD and TBI. Instructional strategies to support the learning of students with PTSD and/or TBI will be discussed and examples given. Participants will also be given sources where they can gain additional insight into how to support the learning of students with PTSD and/or TBI.

As students from different generations are enrolling in post-secondary settings today, instructors are presented with the challenge of how to engage, instruct and relate to these multigenerational learners. This course gives profiles of different generational learners and how they engage in the learning process. Content is shared on how to relate to learners of the different generations and how to use students’ life experiences as learning opportunities. As technology is an essential part of instructional delivery, strategies are given for building on the abilities of multigenerational students to use social networks, portable media (given the parameters of school policy), and personal interaction. In addition, instructors are given methods that can be used to help students develop the critical thinking and interpersonal skills needed for career success.

Did you ever hear that we only use about 10% of our brains? Were you ever told that you are more right-brained or left-brained? Did you know that males and females learn differently as a result of differences in their brains? Did you know that people have different learning styles? Did you ever hear that you retain more of what you do or see than of what you read or hear? If you answered "yes" to any of these questions, you have experienced a "myth-understanding." The purpose of this course is to explain the background and truth about these myth-understandings that pervade much of the popular literature to this day. All persons who are involved in the education of others must guard against these myths and ensure that they do not influence their professional practices. Note: Many learning theories have been developed that represent the efforts of researchers with different perspectives on how individuals develop and learn. As within any field, facts and myths may be driven by controversial opinions and philosophies that need to be considered by individuals engaged in professional development.

This course examines the various challenges veterans face when attempting to pursue courses of study following military engagements and service. While no instructor can possibly identify with every aspect of a veteran’s experience, it is possible to become more aware of some of the challenges facing veterans as they reintegrate into civilian life. This course also examines effective instructional strategies in design and delivery to facilitate the success of veterans in a post-secondary environment.

This course introduces the participant to teaching students with disabilities in the environment of an educational institution. It provides descriptions of the physical, sensory, mental, psychological, and learning disabilities most likely to be encountered, as well as the effects these disabilities have on students and their learning. The course also introduces participants to accommodations and strategies that may help to support students with disabilities and foster their academic success.

Awareness has grown in recent years that, to be effective today, learning must include more than knowledge and "hard skills," or technical ability. In a world where work is often team-based and project-driven, teaching needs also to encompass attitudes and social competencies. This course will describe ways students can enhance their professional skills across the curriculum. Strategies for teaching effective personal interaction and ways to support student professional growth and development will be discussed. This course will also explain how students can improve their writing skills and computer literacy across the curriculum.

Crisis management begins with creating and implementing a plan of action that can be executed efficiently and quickly. As an educator, it will be important to recognize signs of crisis in yourself, fellow coworkers, and even students on campus. If you are an administrator, it not only takes a keen eye to recognize signs of crisis in yourself, but this also applies to recognizing crisis in others around you. In this course, you will explore the various aspects of a crisis, how to identify individuals in crisis, and how to appropriately respond to those individuals to improve the overall situation.

This class will review communication, collaboration, and time management soft skills that can be instilled to help a student excel not only in the classroom, but also on the job. A variety of ideas and methods to implement the growth of those soft skills will also be shared in the course. Learning content is only part of the goal to empower students and graduates to be attractive to potential employers. The human side of the business world – the people – is what makes a company great, so it is imperative to foster the learning of both content and soft skills as students travel on their educational path to a job and career.

This class will review adaptability, problem solving, conflict resolution, self-motivation, and feedback soft skills that can be instilled to help a student excel not only in the classroom, but also on the job. A variety of ideas and methods to implement the growth of those soft skills will also be shared in the course. Learning the content is only part of the goal to empower the students and graduates to be attractive to potential employers. The human side of the business world – the people – is what makes a company great, so it is imperative to foster the learning of both content and soft skills as students travel on their educational path to a job and career.

The purpose of this course is to build cultural competency in instructors who teach students from diverse backgrounds. This will include a review of critical terms, ideas, and real-world case studies, providing instructors and administrators with useful information and takeaways they can apply to their practice. The goal of this course is to help develop a better understanding of cultural competency and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.

This introductory course will provide you with the knowledge and skills to create successful online courses, whether for faculty-supported distance education delivery or as a supplement to classroom instruction. You will learn to design and develop online courses that have structural integrity and navigational simplicity with a focus on student-centered learning and intellectual interaction. The course covers various learning activities that are supported in an e-learning environment and describes the typical components of an online course. We will provide you with the media strategies and course design methodologies that will allow you to develop online courses in an effective and efficient manner.

Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.

This course will provide you with the knowledge and skills to author, teach, assess, and revise successful online courses. You will learn to develop a course framework with consistent modules. Constructing an online community and a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan including self- and peer-assessment as you progress through the course. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning, with activities and intellectual interactions using a variety of technology tools.

This course will provide you with basic information to teach in a virtual learning environment and understand the importance of organizing course content. You will learn about the important role technology tools play in teaching and organizing an online course. You will also learn the difference between synchronous and asynchronous learning. As the components of each are discussed, you will further identify appropriate methods, develop guidelines, organize content, and establish a pattern of teaching for each method.

This course will provide you with information to help you effectively communicate with students and encourage communication among students in an online environment. You will learn the importance of facilitating instructor-to-student (I2S), student-to-instructor (S2I), and student-to-student (S2S) communication. Technology tools play a vital role in the communication process and several are discussed in this course. In addition, discussion is also provided to help you further understand how to manage and measure communication in an online course and help students communicate effectively.

This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.

This course will provide you with strategies and techniques to help use social networking in the online environment. It provides an overview of social networking, media hosting and sharing, microblogging and blogging. An introduction to each will be provided, and content development, policy, facilitation and assessment will all be discussed. Suggested activities will also be provided.

This course will provide you with strategies and techniques to help you reduce your workload in the online environment. The course begins with an overview of good principles for education and questions to consider prior to developing Workload Management Strategies (WLMS). This course also provides WLMS for teaching online, communicating and collaborating, and revising your online course.

This course provides a basic overview of the background and history of the usage of copyrighted materials in U.S. education. Copyright usage is an often-misunderstood area of education. This course will help build an awareness of the U.S. Copyright Law and its various components. Instructors will be given practical examples on how to correctly use copyrighted materials in their classrooms. In the 21st century, many students do not recognize common concepts such as pirating of music and videos. Instructors are on the frontline in education and can educate newer generations on the ideas of fair use, intellectual property, and piracy issues.

This course will provide you with strategies and techniques to immerse students in an interactive environment that will incorporate gaming and simulations to introduce, engage, and reinforce online learning. This course will begin with definitions of gaming and simulations as a tool for online learning and will provide guidance to evaluate, implement, and assess the effectiveness of games.

This course will provide you with an overview of online instructors’ and learners’ personality traits. Participants will be provided with information about the traits themselves, as well as how to identify such traits, utilize them, and develop lessons to reach all students.

This course will provide you with an overview of Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). With the advancements that have been made in providing reality-based instruction, this course will help instructors to stay current with the latest developments in the different types of realities that are available as instructional supports. This course will provide working definitions for each of the realities, and information pertaining to various components of teaching online using these realities. Benefits, challenges, and best practices will also be discussed. Real-life applications of VR, AR, and MR, along with various equipment that may be utilized, are provided.

This course will provide you with an overview of virtual internships. Virtual internships are also referred to as remote internships, virtual placement programs, and virtual co-ops. Virtual internships have been implemented in many online programs in various settings. This course will provide a working definition and information pertaining to various components of virtual internships. It is essential for instructors working with virtual interns to share this information with employers and students to help prepare them for virtual internships.

Active and passive learning are critical concepts to ponder for online learning. Each one has positive benefits when explored and applied in the context of learning and the designing of instruction. There is, however, a difference between passive and inactive. One is an intentional part of learning while the other is the absence of something. We will explore these and other concepts in this course. In addition, strategies will be shared that will enable educators to make their online instruction more engaging and beneficial for learners.

Research shows that supportive working relationships between students and institutional personnel are vital to student retention. For online students, these relationships are especially essential in preventing a sense of isolation and detachment from their academic experience. Because interactions with online students are most likely to occur via phone and email, developing retention-supporting relationships can be challenging. This course teaches online communication strategies that foster connection and engagement with online learners. Participants will develop a deeper understanding of (a) retention and attrition research, (b) online learning, and (c) technology’s unique role in both the relationship-building process and the online student experience.

Focus is essential to effective teamwork. In this course, you learn how to diagnose and overcome common problems - such as poor communication and interpersonal conflict - that can impede team progress. You will also learn to take corrective measures to remove team problems and improve team performance.

This course provides a timesaving guide to planning and conducting meetings from start to finish. It covers preparation, keeping the meeting on track, and follow-up. The course also offers expert advice for dealing with problem behaviors exhibited by meeting participants.

In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.

In this course, you will learn how to manage your career - including how to identify your business interests, professional values, and skills in order to target your most exciting career possibilities.

In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.

Yvette Prior

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership