Nina Sausa-Fiske

Excellence in Career Services
CHEP Status: Active
CHEP Awarded: 06/03/2026

Badge Evidence | Completed Courses (4 Hours Each)

This course is designed for campus management and employees at all levels seeking a better understanding of creating a compliant culture in today’s regulatory environment. It summarizes the importance of creating a culture that aligns with regulatory oversight as the cornerstone of an organization. A synopsis is provided on the interwoven relationship of the Triad with emphasis on the Program Integrity rules. This course also explores the "Do’s and Don’ts" for communicating with students throughout their education whether it is during enrollment, financial aid, education or career services. Additionally, specific sections provide management with a more comprehensive review of Program Integrity rules and how they impact faculty and staff interactions with students.
The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.
A well-designed career services program does more than help learners land jobs; it drives learner success, builds employer trust, and strengthens your institution’s reputation. In this course, you’ll learn how to create a career services program from inception with approaches that are practical, scalable, and deeply impactful. Whether you’re a team of one or leading a growing department, you’ll discover strategies to deliver personalized support, build strong community connections, and align your work with today’s hiring realities. Discover a clear framework for designing, improving, and leading a career services operation that works, without requiring a big budget or constant reinvention. By the end, you’ll be equipped to help your institution stand out as a trusted source of job-ready talent.
Establishing, developing, and maintaining employer relationships is a large aspect of a career-services practitioner’s responsibility. This involved process requires insight into your institution, your department, and your industry, as well as an understanding of key strategies that can assist in the building and nurturing of employer relationships. From acquiring industry knowledge to marketing your services and identifying opportunities for long-term employer engagement, this course can assist you in providing a roadmap intended to move you from a potential cold-call relationship to understanding an employer’s perspective on return on investment and gaining effective and long-lasting employer partnerships.
Help students ace the interview with successful tactics to showcase their qualities and make them the best fit for the job. A career management specialist will be able to master the appropriate actions for students to take before, during, and after the interview. These tactics can then be implemented in a career management class or during the preparations for prospective job interviews. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.
This unique interview preparation course provides a comprehensive program that helps job seekers turn interviews into offers with a structured and repeatable process. Unlike broadly prescribed interview tips, this course emphasizes actionable, step-by-step training that empowers job seekers to improve their self-awareness, align their strengths with specific employer needs, and persuasively articulate their value. Career professionals will gain frameworks, communication models, and practical resources to implement a full-fledged interview preparation program that enables job seekers to confidently tailor their responses, back them with evidence, and leave a lasting impression in nearly any interview setting. Don't settle for generic advice-equip job seekers with a competitive edge for interview success.
Dive into the essential theories of career development with this foundational course designed for career support professionals. You will explore major career development theories, categorized into distinct themes, and gain a high-level overview of their strengths and limitations. The course emphasizes a holistic approach, encouraging the integration of multiple theories to effectively address the diverse needs of your learners. By learning techniques specific to each type of career theory, you’ll be equipped to put theory into practice. By the end of the course, you’ll have a deeper understanding of career decision-making, planning, and the dynamics that influence learners’ choices and behaviors. Enroll now to enhance your expertise, elevate your practice, and make a lasting impact on your learners’ career journeys.
Derived from the feedback of over 100 institutions, empirical research, and case studies, course participants are presented with specific strategies and best practices that promote graduate employment. This course is for all education professionals seeking to understand the institutional practices that maximize graduate employment outcomes. Because employment outcomes are as much a function of institutional behaviors as they are of student behaviors, this course is based in systems thinking, which challenges participants to examine the interdependent relationship among institutional infrastructure, student career-readiness, and graduate employment rates.
To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.
Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
This course will show you how to discuss and resolve difficult interactions in the workplace - whether with employees, peers, bosses, or even suppliers and customers.
In this course, you will learn how to manage your career - including how to identify your business interests, professional values, and skills in order to target your most exciting career possibilities.
In this course, you will learn what business processes are, why improving them is essential, and how to carry out a business process improvement (BPI) initiative.