Badge Evidence | Completed Courses (4 Hours Each)
CM105-CRDBeyond Compliance: Doing the Right Thing
This course is designed to give you a clear and practical understanding of the federal and state regulatory standards that govern the conduct of your organization and correspondingly underlay the performance of your job. The course also includes The Standards of Responsible Conduct and Transparency adhered to by our institution. The purpose of the course is not to train you to be a regulatory expert, but to provide the information you need to do or say the right thing when interacting with prospective students and students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that Doing the Right Thing is more than compliance. Doing the Right Thing supports Our Mission and Values. It ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education. In short, it helps us help our students change their lives.
This is a private course intended for associates employed by Concorde Career Colleges.
CM107Sustaining a Culture of Compliance: The Role of Faculty and Staff
This course is designed for either an institution’s full or part time staff and faculty members. The course focuses on building and sustaining a campus-wide culture of compliance as opposed to simply providing a multitude of standards and regulations. In short, CM107 hopes to provide the information staff and faculty need to say or do the right things when interacting with both prospective and enrolled students about their education - online or face-to-face - as well as the consequences of saying or doing the wrong things whether by mistake or with intent. Components on ethics, customer service and fostering a culture of compliance in the new normal of educational delivery are also included.
CM141FERPA and Privacy: A Practical Approach
The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.
ED101Effective Teaching Strategies
This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.
ED102Student Retention Methods
The instructor is the real key to student retention at any educational institution. Instructors must keep focused on student motivation and retention each and every day of class. Developing strategies for retaining students throughout the entire training sequence is both complex and rewarding. All instructors should have the goal of seeing all of their students successfully complete their class. This course helps you reach that goal by helping you to understand your students and use proven motivation and retention techniques to keep them enrolled and engaged in the learning process.
ED103Student Learning and Assessment
Educators work with students who want to learn specific skills that will lead to fulfilling careers. As educational instructors it is our job to help each student to achieve this goal. Just as you may have a particular style of teaching that you prefer, your students have preferred ways of learning. This course will help you to identify the different learning styles of your students so that you can adjust your instruction to better accommodate them. Good teachers also regularly monitor the effectiveness of their instruction by assessing their students’ learning. This course will examine several aspects of assessment including how to create good tests, how to ask effective questions and how to get your students to actively participate in their learning by asking questions themselves.
ED104Class Management Strategies
This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.
ED106Enhancing Student Learning
This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.
ED107Creating an Accelerated Learning Environment
Retention is an issue, and what happens in the classroom is a critical factor influencing a student's decision to stay or go. The classroom environment may be hurting your students' view of the quality of your programs. In this course, you will learn tips and techniques to deal with environmental influences such as your role as the instructor, the classroom, the interactive activities, the support materials, and the sequence of instruction as well as other subtle influences. You will learn to view the environment from the student's perspective to increase your teaching effectiveness and student retention.
ED108Learning Theory and Practice
This course covers the different ways individuals learn and apply new knowledge. We start by covering the steps the brain goes through as it processes new information, and how knowledge is stored and retrieved. We then discuss how intelligence is measured and how learners process information through the use of multiple intelligences. Moving from theory to practice, the course shows instructors how to use the learning needs of students to increase knowledge acquisition and retention. The course includes a number of easy to implement strategies to help students retain and use new content.
ED109Preparing and Creating Lesson Plans
This course will inform you of how careful lesson planning can help to ensure increased student engagement. Proper lesson planning will enable you to teach effectively and efficiently, and ultimately help students meet learning objectives. The information in this course will provide the framework for instructional development enabling you to properly structure a detailed, well thought-out lesson plan.
ED111Active Learning Methods
This course provides an introduction to the concept and philosophy of active learning, and describes a variety of methods to help instructors "activ-ate" their class. The course includes active learning examples that utilize both critical and analytical thinking skills. We also identify the risks that may discourage instructors from using active learning strategies and offer suggestions for managing them. A three-step method is suggested for developing an active lesson, and a comprehensive model is offered as a guide for creative active learning strategies.
ED112Influencing Student Motivation
This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.
ED113Managing the Adult Classroom
This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.
ED114Questioning in the Classroom
Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.
ED115Soft Skills for Instructors
The purpose of this course is to familiarize instructors with the concepts of soft skills and emotional intelligence (EQ) so they can use this information to improve their professional performance. The course provides a comparison of hard and soft skills, including people skills and workplace behaviors. Ten "most important" soft skills are discussed in detail and the relationship between EQ and soft skills is explained. The course concludes with tips and suggestions to help instructors enhance their soft skills and EQ.
ED116Critical Thinking Processes and Applications
The majority of careers require the ability to think critically and problem solve at one level or another. Employers seek individuals who can think independently, propose solutions, and solve problems. The content in this course provides the foundation for critical thinking and demonstrates how people with different interests, abilities, and aptitudes approach problem solving. The course covers the different kinds of intelligence and how they impact critical thinking, for a broader understanding of how people process solutions to problems. It concludes with step-by-step instructions for helping students develop and refine their own critical thinking skills.
ED117Teaching Gen Y Students
Generation Y students are often associated with their use of technology. While technology is an essential part of their lives, there is much more to know about Gen Y learners. This course gives a profile of Generation Y learners and how they relate to other generational learners in the classroom. Strategies are given for engaging Gen Y students in the learning process while building on their abilities to use social networks, portable media and personal interaction. Instructors of Gen Y students are given methods that can be used to help them develop the critical thinking and interpersonal skills needed for many of todays careers.
ED120Nonverbal Communication in the Classroom
Studies reveal that as much as 85% of classroom communication is nonverbal. This course consists of eight entertaining modules that include audio tracks, animation and interactivity. Topics include the importance of nonverbal communication in the classroom, as well as our everyday lives. The modules describe the use of body language, effective vocal cues, proper appearance and the effective use of space (proxemics) and time (chronemics). A variety of support materials accompany the modules, including an assessment tool that instructors can use to evaluate their nonverbal skills.
ED123Adaptive Learning in Education
This course will provide you with a basic overview of the background and history of an innovative instructional method called Adaptive Learning (AL). AL is growing in popularity and differs from traditional educational methods as it focuses on individualized, personalized instruction for everyone. With the rise of technology, AL has a definite place in education. This course discusses the background, importance, issues, attitude changes, implementation and future of AL. The advantages outweigh any disadvantages as AL can help create individualized instruction and increase student success.
ED124Flipping Your Classroom
This course will provide you with a basic overview of the background of an innovative instructional strategy called the Flipped Classroom. This instructional strategy is gaining popularity and differs from traditional instructional strategies. This course will discuss the background, driving factors, benefits, barriers, theoretical grounding, how to prepare to flip your classroom, and the components of the Flipped Classroom. The impact on student learning will also be discussed in addition to instructor preparation and the future of the Flipped Classroom.
ED125Effective and Efficient Instructional Strategies
Planning Effective and Efficient Instruction provides new and experienced instructors with practical ways to design and deliver learning experiences that establish an environment that facilitates learning. The course summarizes important academic concepts while providing specific strategies for planning lessons, reaching learners, asking questions and assessing student mastery of the course and program objectives.
ED128Practical Applications for Adaptive Learning
This course will provide you with an overview of various practical applications regarding adaptive learning. Adaptive Learning (AL) is the use of the technology to individualize learning. This course will provide practical information about integrating technology in learning, models of adaptive learning, and the evaluation of adaptive learning.
ED129Practical Applications for the Flipped Classroom
This course will provide you with an overview of various practical applications for the flipped classroom. The flipped classroom, also referred to as the inverted or reversed classroom, has been implemented in many classroom settings. This course will provide more information about engaging pedagogical models, just-in-time teaching, collaborative teaching and learning, and various components of the flipped classroom.
ED133Universal Design for Learning
This course will provide you with an overview of Universal Design for Learning (UDL) and help introduce you to this research-based educational framework. UDL helps instructors develop flexible learning environments to accommodate learners’ learning differences. This course will provide a working definition and information pertaining to various components of UDL.
ED144Student Empowerment for Learning Success
This course explores the different components of student empowerment and the value that it has in learning success. Student empowerment is a necessary component for students as they transition to and through postsecondary training. Content will be presented that will raise awareness of what student empowerment is and how it can enhance the learning process for students. Strategies are given for enhancing the development of student empowerment that can be implemented both online and onsite.
ED205Enhancing Students' Professional Skills
Awareness has grown in recent years that, to be effective today, learning must include more than knowledge and "hard skills," or technical ability. In a world where work is often team-based and project-driven, teaching needs also to encompass attitudes and social competencies. This course will describe ways students can enhance their professional skills across the curriculum. Strategies for teaching effective personal interaction and ways to support student professional growth and development will be discussed. This course will also explain how students can improve their writing skills and computer literacy across the curriculum.
ED206Teaching in the Lab and Shop Environment
The classroom in an educational institution is often more than just chairs, books, and a white board. Frequently the learning takes place in a lab or shop environment, where the traditional rules of classroom management and teaching may not always apply. This course covers the instructional techniques necessary for the non-traditional classroom, including strategies for teaching to each student's individual learning style. In addition, this course describes strategies for assessing student progress. Safety guidelines and considerations for specific lab and shop environments are identified.
ED208Adult Learning Theories
When designing instruction for adult learners, it’s important to consider a host of factors. This course describes the characteristics and motivations of adult learners, and the best practices and techniques for teaching them. It discusses the different theories of adult development and adult learning, and their relationships to the classroom experience. In addition, this course examines brain-based teaching strategies, the theory of multiple intelligences, and how the different parts of the brain are affected by new learning.
ED209Students as Customers
As opportunities for education become more prevalent, educational institutions must compete to increase, or even maintain, their student enrollment levels. More and more institutions are adopting the strategy of treating students like customers in order to be successful. This course will review the characteristics of adult learners and determine the reasons adult students leave the institution. It will discuss the concept of interacting with students as though they are customers and how the students-as-customers concept relates to the instructor and the classroom. This course will also describe the methods and techniques of effective communication. Included are guidelines and techniques for advising and mentoring students.
ED312Teaching to the Learning Styles of Allied Health Students
Have you been frustrated in your allied health classes when students don't "get it"? Have you tried repeatedly to teach a difficult student and it didn't seem to work? Sometimes it is a difference in learning styles that creates this misunderstanding. In this themed course, you will learn the eight different learning styles of your health students as well as how to teach to them in a variety of practical ways that are fast, easy and effective. This course follows an interesting "fairy tale format," with several characters you will meet here and may see in your classroom.
ED403Fostering Soft Skills in the Classroom II
This class will review adaptability, problem solving, conflict resolution, self-motivation, and feedback soft skills that can be instilled to help a student excel not only in the classroom, but also on the job. A variety of ideas and methods to implement the growth of those soft skills will also be shared in the course. Learning the content is only part of the goal to empower the students and graduates to be attractive to potential employers. The human side of the business world – the people – is what makes a company great, so it is imperative to foster the learning of both content and soft skills as students travel on their educational path to a job and career.
Motivation can be the difference between success and failure. In this course, the idea of how motivation impacts people will be discussed. Activities will focus on improving motivation in students, and other people you interact with, as well as yourself. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.
ED410Increasing Student Retention by Flipping the Classroom
The Flipped Classroom model has become one of the most commonly implemented educational models seen in classrooms today. Through this course, we will explore the basics of the flipped classroom, how and why it works to increase student retention, and go over steps to start incorporating flipped classroom elements in your courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, possible resource links, and assessments, you will be able to utilize the Journal and Learning Activities.
EL102Online Teaching Techniques
Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.
This course provides sound advice on preparing and delivering presentations that command attention, persuade, and inspire. It includes rehearsal techniques as well as tips for creating and using more effective visuals. The course also addresses the importance of understanding your objectives and your audience to create a presentation with impact.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
This course will show you how to set realistic goals, prioritize tasks, and track milestones to improve performance and morale.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
This course will help you master effective time management techniques. You will learn to analyze how you currently spend your time and pinpoint opportunities for improvement. The course will show you how to plan your time efficiently using scheduling tools, control time-wasters, and evaluate your schedule once it is underway.Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
RT101Improving Retention through Timely Intervention
How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.
RT102Orientation and First Week Activities to Increase Retention
Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. Applicants often develop a strong bond with their admissions representative that ends (from the institution's standpoint) once they begin classes. This online course provides practical ideas on designing an orientation program, first-week-of-class and other retention activities that connect the student with faculty, the college and each other that will help you retain and graduate more students.
RT103Implementing Successful Student Retention Strategies
Owners and directors of educational institutions are always looking for the magical ingredients to improve student retention. There are at least six easy-to-implement retention strategies that can make a difference in whether a student graduates or drops out. These include efficient admissions procedures, great orientation programs, effective mentoring, student friendly classroom involvement, fabulous graduations, and successful placement. Upon completion of this course, participants will have specific easy-to-implement retention strategies to put in place for every area of their institution.
RT104Best Practices to Enhance Student Retention
This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.
RT105Raising the Bar to 'First-Class' Customer Service
This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution – whether it is admissions, student services or academics.