Mergielyn Alberto

Excellence in Career Services
CHEP Status: Active
CHEP Awarded: 11/01/2025

Badge Evidence | Completed Courses (4 Hours Each)

This course focuses on the ACCSC Standards of Accreditation which directly tie to the academic areas and program requirements for an accredited school. The course includes information on program development and design, educational policies and procedures, faculty, student services, and educational delivery methods.

This course is sponsored by ACCSC


Since the inception of career education, it seems employers have consistently claimed that students lack so-called soft skills. Although there's no universal agreement on what to call them, the term represents a set of skills (including things such as teamwork and communication skills) regarded as essential for long-term success in the workforce. ACCSC refers to these types of skills as essential workforce skills. This course will help institutions adopt a framework for high-quality career education programs, holistically integrate essential workforce skills into their programs, enhance students' development and demonstration of them, and prepare to achieve Essential Workforce Skills (EWS) Programmatic Certification.
This compliance training course is designed for admissions, financial aid and career services employees of accredited institutions participating in federal financial aid programs. The course provides a clear and practical understanding of the federal regulations that govern the conduct of your institution and correspondingly underlay the performance of your job. The purpose of the course is not to train you to become a regulatory expert, but to provide the information you need to do or say the right thing when interacting with both prospective and enrolled students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that 'Doing the Right Thing' ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education.
The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.
A well-designed career services program does more than help learners land jobs; it drives learner success, builds employer trust, and strengthens your institution’s reputation. In this course, you’ll learn how to create a career services program from inception with approaches that are practical, scalable, and deeply impactful. Whether you’re a team of one or leading a growing department, you’ll discover strategies to deliver personalized support, build strong community connections, and align your work with today’s hiring realities. Discover a clear framework for designing, improving, and leading a career services operation that works, without requiring a big budget or constant reinvention. By the end, you’ll be equipped to help your institution stand out as a trusted source of job-ready talent.
Social media is critical tool for career services professionals to interact with and reach their constituent groups yet many career professionals aren't aware of how to develop a purposeful social media strategy. Without a social media strategy, career services departments risk losing relevance with their audience, and they also lose the opportunity of harnessing social media to achieve department goals. This course describes the phases of planning and implementing a social media strategy for your career services department. Each module is based on the fundamental steps of preparing a comprehensive and measurable plan to achieve the goals of the career services department.
Working with justice-involved learners can feel like navigating a maze of legal constraints, stigma, and high-stakes hiring processes. This course equips you with innovative, real-world strategies to unlock fresh employment opportunities for these individuals, while elevating your own professional impact. Discover powerful tactics for instilling confidence, guiding disclosure conversations, and crafting “turnaround talks” that reframe negative narratives. You’ll gain an insider’s view into how employers assess risk, why fair chance hiring matters, and how to overcome common obstacles to employment. By the end, you’ll be fully prepared to coach learners to confidently navigate the employment landscape. Strengthen your toolkit and become a catalyst for meaningful opportunities – enroll today!
Students with disabilities represent a unique minority group within higher education. Despite being the largest minority group in the world, all too often their access to and inclusion in programs and services comes as an afterthought. Career services practitioners pride themselves in their ability to serve diverse populations, yet many remain untrained in working with disabled students. This course helps career services practitioners understand federal legislation basics as they relate to disabled students, the unique challenges they face, and characteristics of the population as well as practical resources and career services strategies to help overcome their unique barriers to employment.
**While the course addresses interaction considerations for those with deafness, blindness, learning disabilities, acquired brain disabilities, and physical disabilities, it shouldn't be expected that the course will cover all possible disabilities you may want to specifically learn about. It provides a broad overview.
Remote work has been on the rise for decades and is now shaping the way companies everywhere do business. To work effectively in remote environments, you must learn new skills, tools, and mindsets that enable you to communicate, collaborate, and connect with colleagues you may never physically meet. This course will teach anyone considering or currently working in a remote position how to boost their productivity, balance work-life demands, and build meaningful professional relationships regardless of place, proximity, or time zone. With the knowledge and skills developed in this course, you'll be better equipped to thrive, or help others to thrive, in remote work settings.
This course covers the components needed to establish a work-based learning program. Included is information about expected outcomes for students, employers, and the school. A section of the course focuses on liability and risk management strategies that can be used to ensure that all those involved in the WBL program are aware of how best to establish a comprehensive program with minimum risks. The role of the coordinator is identified in relation to school and community settings and how the coordinator can be a resource to both students and employers. Program improvement and evaluation methods are shared to promote ongoing program development.
This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.
This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution—whether it is admissions, student services or academics.