Tangela Scott

Excellence in Campus Operations
CHEP Status: Active
CHEP Since: 02/12/2021

Badge Evidence | Completed Courses (4 Hours Each)

This course provides a blueprint for running an effective financial aid office in an educational institution. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid (SFA) compliance audit and alerted to the most common triggers for Department of Education Program Reviews.
This course provides sound advice on preparing and delivering presentations that command attention, persuade, and inspire. It includes rehearsal techniques as well as tips for creating and using more effective visuals. The course also addresses the importance of understanding your objectives and your audience to create a presentation with impact.
In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.
To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.
Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
This course provides a practical guide to becoming an effective negotiator. The course includes steps to guide you through the negotiation process assessing your interests as well as those of the other party, developing opportunities that create value, avoiding common barriers to agreement, and implementing strategies to make the negotiation process run smoothly.
A director's role involves planning, coordinating, and supervising the day-to-day business operations of a school. The foundation of successfully operating a school rests upon understanding and executing the rules and regulations set forth by the Ohio State Board of Career Colleges and Schools. This course, led by John Ware, executive director, will allow you to become familiar with the Board’s website, recognize important elements of running a compliant school, and dissect the various codes set forth in the statutes and administrative laws that affect your school. This course is FREE! Enter the following enrollment key to access the course: MKOH-7879
What will your institution look like in five years? Growth takes change and the commitment of the stakeholders in your organization. A five-year plan is essential for any owner or director of an educational institution, no matter how long they have been in the business. It includes various elements such as your enrollment goals for all programs, plans for new programs, new profit center potential, fees and all financial aid opportunities, enhancement of student services, faculty and staff planning, marketing and development strategies, and planning for physical space to support your expansion goals. Also, development plans are often needed to satisfy licensing and accreditation requirements. This course covers the essential components and techniques involved in developing a comprehensive five-year plan. We will show you an effective step-by-step planning process that involves the participation of representatives from your institution including staff, instructors, students, graduates, and the employers who hire your graduates. The process encourages participants to share their knowledge and ideas, and everyone who participates in the process ultimately becomes a stakeholder in making the plan work. The course includes planning worksheets that you can download and use to help you develop your institution’s five-year plan.
Educational institutions need to be aware of emerging employment opportunities in new and expanding fields if they are going to continue to attract students. Most licensing and accrediting agencies ask an institution for some form of feasibility study when submitting new program-add applications. The research involved in this step often requires proof of need for the program, number of anticipated job openings, and input from employers. This course outlines ways to collect data to make an effective decision and show regulatory agencies proof of employment opportunities. Step-by-step directions are included to assist institution staff in conducting effective research and preparation of curriculum to meet employer specifications.
Vital advisory and governing boards create additional opportunities to enhance operations within an educational institution. Well-prepared board members engaged in appropriate and timely activities can make a substantial contribution to operational, financial and management success. Creating, managing and maintaining effective advisory and governing boards can be a demanding yet rewarding process. Board members have to be identified, recruited, and trained to be effective and to understand their role as individual contributors and as members of a group of advisors. To gain maximum leverage from a board, members must also remain motivated and retain a concentrated focus on the institution's mission, purpose and goals. This course will provide a blueprint, with accompanying checklists, for establishing and maintaining effective advisory and governing boards in an educational institution.
This course shows you how to hire high-quality instructors and orient them to your institution. The skills also apply to hiring staff. It's easy to hire someone to do a job. But it can be difficult to hire the right person. You want instructors who are top notch. They represent your institution and interact with the most people at your campus and particularly your students. This course starts with how to determine exactly what type of people you need as your instructors. Then it shows you how to recruit and hire them. Once hired, you'll learn how to introduce them to the working environment at your institution. By the time you finish this course, you'll be recruiting, hiring, and orienting quality instructors. You'll see results in improved enrollments, student achievement, retention, and completion.
It is no longer news that predictive learning analytics are changing online classroom instruction. This course teaches current trends in locating, hiring, monitoring and retaining the best professionals that specialize in online instruction. More importantly, this course provides insights for using the new predictive analytic approaches to optimize management of online faculty. Generalized "best practices" are waning in favor of real-time monitoring for individualized qualitative and quantitative analyses. This real-time approach provides significantly increased student success and retention. Also addressed in the course is how to build a strong faculty management team, continuing faculty development recommendations and various business considerations.