Crystelle Reynolds

Excellence in Leadership
CHEP Status: Active
CHEP Awarded: 10/15/2026

Badge Evidence | Completed Courses (4 Hours Each)

This course focuses on the ACCSC Standards of Accreditation which directly tie to the academic areas and program requirements for an accredited school. The course includes information on program development and design, educational policies and procedures, faculty, student services, and educational delivery methods.

This course is sponsored by ACCSC


This course is designed for either an institution's full or part time staff and faculty members. The course focuses on building and sustaining a campus-wide culture of compliance as opposed to simply providing a multitude of standards and regulations. In short, CM107 hopes to provide the information staff and faculty need to say or do the right things when interacting with both prospective and enrolled students about their education - online or face-to-face - as well as the consequences of saying or doing the wrong things whether by mistake or with intent. Components on ethics, customer service and fostering a culture of compliance in the new normal of educational delivery are also included.
This is a private course intended for associates employed by Concorde Career Colleges.
Explore the dynamic and evolving landscape of artificial intelligence (AI) with this course designed to cater to a range of learners from beginners to those with some prior knowledge. Starting with AI's history and core concepts and distinguishing it from machine learning and deep learning, the course sets a solid foundation. Delve into practical AI applications such as natural language processing, computer vision, and robotics, and understand the ethical dimensions and biases in AI. The course advances into complex topics like generative adversarial networks and the interplay of AI with big data and quantum computing. Finally, envision AI's future influence in critical sectors like health care and finance, and you will be equipped with knowledge and skills to confidently navigate the future of AI.
This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.
The instructor is the real key to student retention at any educational institution. Instructors must keep focused on student motivation and retention each and every day of class. Developing strategies for retaining students throughout the entire training sequence is both complex and rewarding. All instructors should have the goal of seeing all of their students successfully complete their class. This course helps you reach that goal by helping you to understand your students and use proven motivation and retention techniques to keep them enrolled and engaged in the learning process.
This course is intended to offer a practical explanation of how an instructor’s behaviors and choices can influence the motivation of students. It is not intended to be a theoretical or academic treatise about motivation. Module 1 offers useful tips that may help instructors to motivate students. Students’ security and autonomy are described as they influence motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing evaluations. In Module 2, intrinsic and extrinsic motivators are defined and compared. Finally, a variety of "miscellaneous motivators" are offered for instructors to consider.
This survey course provides an introductory discussion about how good soft skills help instructors to be successful. A distinction is made between hard skills, soft skills, people skills, and workplace behaviors. Selected soft skills are listed for various categories of businesses and industries, including the teaching profession. Two studies are referenced that highlight skills that are frequently cited in the literature. One study was published in 1997, while the other was conducted specifically for this course in 2024. Selected tips are offered for improving one's soft skills. Numerous hyperlinks are included that direct the reader to a variety of online enrichment materials, including a few online instruments that help individuals learn more about their own soft skills.
Emotional Intelligence (EI) is an increasingly important field of study. The purpose of this course is to explore the relevancy of emotional intelligence in learning; and how understanding the importance of emotional intelligence supports student success. While instructors are more aware now of the various forms of intelligence, emotional intelligence has been undervalued in the past as a vital form of intelligence. Indeed, emotionally intelligent students may provide insight and application of knowledge in new and informative ways which can have positive impact on their learning progression and success.
This course examines the various challenges veterans face when attempting to pursue courses of study following military engagements and service. While no instructor can possibly identify with every aspect of a veteran's experience, it is possible to become more aware of some of the challenges facing veterans as they reintegrate into civilian life. This course also examines effective instructional strategies in design and delivery to facilitate the success of veterans in a post-secondary environment.
This course will provide an overview of ChatGPT and how it might impact education. With an artificial intelligence (AI) language processing tool, there could be endless possibilities. However, like any other technology, its use in education is to be considered carefully, because learning will be affected. The course begins with an overview of the history of chatbots and artificial intelligence and goes on to discuss how to use ChatGPT, how teachers and students may use it, and the advantages and disadvantages of its use.
This course analyzes strategies and skills used by highly effective instructors regardless of the level or the topic of their instruction. Each technique is discussed with an emphasis on how an instructor can implement it to enhance instructional improvement. Best practices are suggested and examples are given to assist instructors in taking steps to become more effective. Links are provided for resources that instructors can make a part of their ongoing skill set. The course aims to boost teachers’ ability to engage and teach their students effectively while helping them make progress toward their career goals.
Your students are already using AI, and employers expect proficiency. Are you ready to guide them? This foundational course gives you a clear framework for working effectively with AI, helping you move from curious to confident. Rather than focusing on specific platforms that constantly evolve, you'll learn to navigate three fundamental ways humans interact with AI—Tell, Team, and Trust—while developing the three pillars of AI literacy that remain relevant as AI continues to advance. Through hands-on practice, you'll see how this framework connects to CTE fields. By the end, you'll have the language, understanding, and mindset to bring AI into your teaching thoughtfully, preparing students for today's AI-driven workplace while building your foundation for more specialized AI applications.
Your students will enter workplaces where artificial intelligence (AI) impacts hiring, daily tasks, and career advancement. Are you prepared to teach them not just how to use AI, but how to use it responsibly? This course builds directly on your AI Literacy Foundations knowledge, diving deep into the "Responsible Use" pillar. You'll develop practical skills for recognizing bias, ensuring fairness, and maintaining transparency when using AI. Through real-world scenarios, you'll learn to spot hidden bias, communicate AI use appropriately, and protect student data. By the end, you'll have a comprehensive ethical toolkit that guides every AI decision in your teaching and prepares students for responsible AI use in their careers. IMPORTANT: This course assumes foundational knowledge of AI concepts, the Tell-Team-Trust framework for AI interaction, and the three pillars of AI literacy. Without this foundation, you may find discussions of bias detection, ethical decision-making, and responsible AI practices difficult to apply in context. It is strongly recommended that you complete ED160: AI Literacy Foundations for CTE Educators before enrolling in this course.
Your students deserve lessons that reflect both industry relevance and innovative teaching. But curriculum development takes time you don’t have. This course shows you how to integrate AI into your planning and design workflow without sacrificing quality or professional standards. Building on your framework foundation and ethical toolkit, you’ll apply Tell and Team approaches to transform how you create lessons, activities, and assessments. You’ll learn to direct AI for efficient content creation, collaborate with AI for complex design challenges, and apply your ethics skills throughout the process. By the end, you’ll have an AI-integrated planning system that will help you save time creating the hands-on, industry-connected learning your students need. You’ll design better curriculum faster, with your expertise guiding every decision. IMPORTANT: This course assumes foundational knowledge of AI concepts, the Tell-Team-Trust framework for interaction, the three pillars of AI literacy, and ethical AI practices. It is strongly recommended that you complete ED160: AI Literacy Foundations for CTE Educators and ED161: AI Ethics, Bias, and Responsible Use before enrolling in this course.
Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.
This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.
This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.
Research shows that supportive working relationships between students and institutional personnel are vital to student retention. For online students, these relationships are especially essential in preventing a sense of isolation and detachment from their academic experience. Because interactions with online students are most likely to occur via phone and text-based methods, developing retention-supporting relationships can be challenging. This course teaches online communication strategies that foster connection and engagement with online learners. Participants will develop a deeper understanding of (a) retention and attrition research, (b) online learning, and (c) technology's unique role in both the relationship-building process and the online student experience.
In this lesson, you'll review the federal and accreditation standards governing the collection and disclosure of student information. In addition, federally mandated campus safety standards that impact operations at postsecondary institutions are reviewed. Topics covered in this lesson include:
  • Family Education Rights and Privacy Act (FERPA)
  • Record of Complaint
  • Title I of the Student Right-to-Know
  • School Safety Enhancements Act
This is a custom version of HE106 providing a certification of completion.
This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies through exercises to see leadership and management in action.
Not everyone is suited for or aspires to a leadership position, and that is perfectly acceptable. Understanding the desire to lead is a fundamental step toward becoming an effective leader. In this program, participants will engage in thoughtful self-reflection, examining their personal motivations and the underlying values that drive their interest in leadership. They will also assess their own leadership styles by identifying strengths and areas for growth. This exploration will not only deepen their self-awareness but also equip them with practical strategies to enhance their leadership effectiveness in various contexts, whether in professional environments or community settings.
To improve your impact and effectiveness as a leader, you must not only understand the role of a leader, but you must also take into consideration the followers and the situation. This course defines leadership impact and explores the interactional framework for leadership.
The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.
Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.
This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.
This course provides the nuts and bolts of project management, including project planning, budgeting, team-building, execution, and risk analysis. The course covers useful tools and techniques such as GANTT and PERT charts, Work Breakdown Structure, and variance analysis.
This course will show you how to encourage your employees to learn and grow, while maximizing the return on the management time you invest in employee development.
Change is constant and is often met with resistance. This course will show you how to manage change constructively and navigate the ups and downs that inevitably accompany a change effort.
This course provides practical advice for managers in charge of shaping and executing organizational strategy. The course includes tips for analyzing opportunities, challenges, and the potential consequences of high-level action plans. It also addresses identification of broad patterns and trends, creative thinking, analysis of complex information, and prioritization of actions.
In many educational institutions, corporate executives and campus management are involved in the strategic planning process. This ensures that organizational strategies - both corporate and campus level - are tightly aligned and that successful implementation can follow. In this course, you will learn what strategy is, how senior management and units work together to develop strategy, and how units support an organizational strategy by developing and executing action plans for strategic initiatives.