Certified Higher Education Professional

This course “pulls back the curtain” for schools to help them better understand the principles and purposes of the ACCSC Standards of Accreditation. ACCSC101, along with the accompanying course ACCSC102, lays out the standards in line with the way schools are typically structured to better help you comprehend the important relationship between each standard and each aspect of running a compliant, accredited school. This course addresses the standards on the “administrative” side of your school, such as standards that relate to operations, admissions, and financial aid.

This course is sponsored by ACCSC

Since the inception of career education, it seems employers have consistently claimed that students lack so-called “soft skills.” Although there’s no universal agreement on what to call them, the term represents a set of skills (including things such as teamwork and communication skills) regarded as essential for long-term success in the workforce. ACCSC refers to these types of skills as “essential workforce skills.” This course will help institutions adopt a framework for high-quality career education programs, holistically integrate essential workforce skills into their programs, enhance students’ development and demonstration of them, and prepare to achieve Essential Workforce Skills (EWS) Programmatic Certification.

Is your campus ready for a full unannounced visit at any time? Onsite visits are becoming more frequent in recent years and unannounced visits even more so. This training is designed to aid campus leaders to be prepared, using best practices and practical tools, to host an onsite visitor at any time, including visits that are unannounced, by any organization such as state agencies, veterans’ organizations, regional, national and programmatic accrediting agencies and the Department of Education.

This course offers strategies to provide employment and job search skills training that enables students to seek jobs in the field for which they are trained. You'll learn how to offer comprehensive career services regardless of whether your career services department is staffed full- or part-time. The course provides strategies for an institution to set up a Career Services Department, enhance and run it, and measure results. It describes how a successful career services department can ensure that your students have the skills and self-confidence to succeed in the workplace. You'll learn techniques to increase placement rates and reach out to the community to meet and maintain relationships with hiring decision-makers.

This course will inform you of how careful lesson planning can help to ensure increased student engagement. Proper lesson planning will enable you to teach effectively and efficiently, and ultimately help students meet learning objectives. The information in this course will provide the framework for instructional development enabling you to properly structure a detailed, well thought-out lesson plan.

This course provides a blueprint for running an effective financial aid office in an educational institution. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid (SFA) compliance audit and alerted to the most common triggers for Department of Education Program Reviews.

This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.

This course will help participants to interpret the many rules and regulations that are required by educational institutions offering Title IV funding. It will aid in preparing management and faculty in recognizing that compliance is the responsibility of the entire institution and is not just the job of the Financial Aid Office. Course content will also aid the individual in building a “culture of compliance" which will encourage teamwork and secure the cooperation of others on campus.

This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies.

Not everyone is suited for, or desires, a leadership position. One of the first steps to being an effective leader is to understand the desire to lead in the first place. Participants will explore their motivation to lead and develop a deeper understanding of their leader style(s).

Beyond understanding the role of the leader, the ultimate effectiveness and impact of a leader takes into consideration the followers and the situation, too. This course defines leadership impact and explores the Interactional Framework for Leadership.

The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.

Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.

This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.

This course provides a timesaving guide to planning and conducting meetings from start to finish. It covers preparation, keeping the meeting on track, and follow-up. The course also offers expert advice for dealing with problem behaviors exhibited by meeting participants.

This course provides sound advice on preparing and delivering presentations that command attention, persuade, and inspire. It includes rehearsal techniques as well as tips for creating and using more effective visuals. The course also addresses the importance of understanding your objectives and your audience to create a presentation with impact.

To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.

This course will show you how to discuss and resolve difficult interactions in the workplace - whether with employees, peers, bosses, or even suppliers and customers.

This course will show you how to choose what to delegate, match employee and delegated assignment, and set the stage for success by both developing your employees and freeing up your time for critical managerial tasks.

In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.

Vital advisory and governing boards create additional opportunities to enhance operations within an educational institution. Well-prepared board members engaged in appropriate and timely activities can make a substantial contribution to operational, financial and management success. Creating, managing and maintaining effective advisory and governing boards can be a demanding yet rewarding process. Board members have to be identified, recruited, and trained to be effective and to understand their role as individual contributors and as members of a group of advisors. To gain maximum leverage from a board, members must also remain motivated and retain a concentrated focus on the institution's mission, purpose and goals. This course will provide a blueprint, with accompanying checklists, for establishing and maintaining effective advisory and governing boards in an educational institution.

This course shows you how to hire high-quality instructors and orient them to your institution. The skills also apply to hiring staff. It's easy to hire someone to do a job. But it can be difficult to hire the right person. You want instructors who are top notch. They represent your institution and interact with the most people at your campus and particularly your students. This course starts with how to determine exactly what type of people you need as your instructors. Then it shows you how to recruit and hire them. Once hired, you'll learn how to introduce them to the working environment at your institution. By the time you finish this course, you'll be recruiting, hiring, and orienting quality instructors. You'll see results in improved enrollments, student achievement, retention, and completion.

It is no longer news that predictive learning analytics are changing online classroom instruction. This course teaches current trends in locating, hiring, monitoring and retaining the best professionals that specialize in online instruction. More importantly, this course provides insights for using the new predictive analytic approaches to optimize management of online faculty. Generalized "best practices" are waning in favor of real-time monitoring for individualized qualitative and quantitative analyses. This real-time approach provides significantly increased student success and retention. Also addressed in the course is how to build a strong faculty management team, continuing faculty development recommendations and various business considerations.

How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.

Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. Applicants often develop a strong bond with their admissions representative that ends (from the institution's standpoint) once they begin classes. This online course provides practical ideas on designing an orientation program, first-week-of-class and other retention activities that connect the student with faculty, the college and each other that will help you retain and graduate more students.

This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution – whether it is admissions, student services or academics.

Margaret Skalican

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership