Heidi Mattingly

Excellence in Leadership
CHEP Status: Expired
CHEP Since: 05/01/2019

Badge Evidence | Completed Courses (4 Hours Each)

Ethical behavior in recruitment is essential to student and institutional success, and is a crucial component of a compliant institution. This course provides a framework to evaluate your current admissions interview process and offers new tools that allow for meaningful connections with today's students. An ethical enrollment process will help your students make their own best decisions and will increase the effectiveness of your admissions personnel.
This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.
This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies.
Not everyone is suited for, or desires, a leadership position. One of the first steps to being an effective leader is to understand the desire to lead in the first place. Participants will explore their motivation to lead and develop a deeper understanding of their leader style(s).
Beyond understanding the role of the leader, the ultimate effectiveness and impact of a leader takes into consideration the followers and the situation, too. This course defines leadership impact and explores the Interactional Framework for Leadership.
The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.
Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.
This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.
This course provides the nuts and bolts of project management, including project planning, budgeting, team-building, execution, and risk analysis. The course covers useful tools and techniques such as GANTT and PERT charts, Work Breakdown Structure, and variance analysis.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
Why do employees stay with - or leave - their jobs? In this course, you will learn strategies for attracting and keeping top performers, how to handle common obstacles to retention such as burnout and work/life imbalance, and how to develop programs that address the diverse needs and interests of your workforce.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
This course will show you how to encourage your employees to learn and grow, while maximizing the return on the management time you invest in employee development.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
Change is constant and is often met with resistance. This course will show you how to manage change constructively and navigate the ups and downs that inevitably accompany a change effort.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
This course provides a review of financial and non-financial measures used in all areas of organizational performance. The course addresses both standalone measures (including ROI, EVA, and BET) and measurement frameworks such as dashboards, quality models, and the Balanced Scorecard. It also includes a systematic process for tracking performance of initiatives that can generate improvements across the organization.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
This course provides practical advice for managers in charge of shaping and executing organizational strategy. The course includes tips for analyzing opportunities, challenges, and the potential consequences of high-level action plans. It also addresses identification of broad patterns and trends, creative thinking, analysis of complex information, and prioritization of actions.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.
This course will show you how to manage an intellectually diverse work group and their environment to produce more and better ideas that encourage innovation when developing products and work processes.
Note: This course is currently being updated. In the case of flash based content, an alternative text version is provided.