Jaci Maron

Excellence in Career Services
CHEP Status: Active
CHEP Awarded: 01/21/2026

Badge Evidence | Completed Courses (4 Hours Each)

This course "pulls back the curtain" for schools to help them better understand the principles and purposes of the ACCSC Standards of Accreditation. ACCSC101, along with the accompanying course ACCSC102, lays out the standards in line with the way schools are typically structured to better help you comprehend the important relationship between each standard and each aspect of running a compliant, accredited school. This course addresses the standards on the administrative side of your school, such as standards that relate to operations, admissions, and financial aid.

This course is sponsored by ACCSC


The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.
This course will review Title IX, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, and the Violence Against Women Act. In addition to the background of each topic, victim rights, support system implementation, and grievance policies will also be explored. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that works best for you.
A well-designed career services program does more than help learners land jobs; it drives learner success, builds employer trust, and strengthens your institution’s reputation. In this course, you’ll learn how to create a career services program from inception with approaches that are practical, scalable, and deeply impactful. Whether you’re a team of one or leading a growing department, you’ll discover strategies to deliver personalized support, build strong community connections, and align your work with today’s hiring realities. Discover a clear framework for designing, improving, and leading a career services operation that works, without requiring a big budget or constant reinvention. By the end, you’ll be equipped to help your institution stand out as a trusted source of job-ready talent.
In this course, you will be given tools to help your students find the job that's right for them, present themselves impressively on paper, and interview with ease. This course is designed so you can successfully support your students in four phases of their job search: doing a targeted job search, writing a powerful resume and cover letter, presenting professionally, and developing effective interview skills.
In the most competitive economy ever, crafting powerful job search documents, communicating strategically with employers, and presenting evidence of one’s qualifications won’t even necessarily get candidates jobs—it’ll barely get them interviews. This course covers advanced writing techniques, shows examples, and offers detailed strategy explanations to help career professionals enhance their ability to teach students how to craft modern job search documents and strategic employer communications. You'll be able to more effectively advise students on how to use impactful strategies that differentiate them from competitors through résumés, letters, portfolio evidence, and strategic post-interview correspondence. *This course also contains several downloadable resources to be used in your career center.
Establishing, developing, and maintaining employer relationships is a large aspect of a career-services practitioner’s responsibility. This involved process requires insight into your institution, your department, and your industry, as well as an understanding of key strategies that can assist in the building and nurturing of employer relationships. From acquiring industry knowledge to marketing your services and identifying opportunities for long-term employer engagement, this course can assist you in providing a roadmap intended to move you from a potential cold-call relationship to understanding an employer’s perspective on return on investment and gaining effective and long-lasting employer partnerships.
Although empowering learners to set and achieve career goals is the essence of career guidance and education, many professionals have little training on the science of motivation and goal setting. As career professionals, it is crucial that you understand these principles in order to effectively support learners who are navigating the complexities of career planning, including setting and achieving goals, maintaining motivation, and adapting to changing circumstances. Decades of research show that when goals are matched to your learners' interests, values and abilities, their motivation and achievement are more likely to increase. This course provides essential knowledge of motivation and goal setting that equips professionals to help learners strive for career success. *The course contains multiple done-for-you tools and resources for download and use with learners.
In today's dynamic career support landscape, generative artificial intelligence (AI) has rapidly gained prominence and is poised to become even more prevalent. For career support professionals, embracing this technological shift is not merely advantageous; it's essential. Generative AI offers the capacity to create personalized assessments, optimize resumes, and provide immediate responses, making it a powerful tool in empowering learners on their career journeys. Proficiency in generative AI is no longer a choice; it's a fundamental skill that defines the modern career support professional. By mastering generative AI, you not only invest in your own professional growth but also elevate the support you provide to learners. This course will elevate your career support skills, ensuring you excel in the AI-driven era.
Today's job seekers need more than advice to thrive. They must be equipped to leverage their strengths, envision their ideal future, and develop an action plan to achieve it. This solution-oriented approach fosters self-reliance and resilience, propelling them toward lasting career success. In this course, you'll learn how to apply solution-focused coaching to guide learners through their career journeys. From effective goal setting to exception seeking to crafting powerful coaching questions, you'll master techniques to guide learners toward their preferred futures. By the end of the course, you'll be a more resourceful and impactful career support professional, equipped with the skills to facilitate positive change and enhance learner outcomes. Enroll now to elevate your coaching effectiveness and make a lasting impact.
Derived from the feedback of over 100 institutions, empirical research, and case studies, course participants are presented with specific strategies and best practices that promote graduate employment. This course is for all education professionals seeking to understand the institutional practices that maximize graduate employment outcomes. Because employment outcomes are as much a function of institutional behaviors as they are of student behaviors, this course is based in systems thinking, which challenges participants to examine the interdependent relationship among institutional infrastructure, student career-readiness, and graduate employment rates.
Accurate representation of graduate outcomes is critical to upholding institutional integrity. All involved in employment reporting must continuously identify ways to strengthen their system for tracking, collecting, and verifying employment data. When documentation is both a quality and a compliance matter, staff must understand the verification program as a whole, the role they play in continuously improving it, and how to use professional principles and best practices in documentation. This course is designed to encourage participants to critically analyze their own employment reporting practices while sharing ideas and best practices that can help lead to the highest level of data integrity.